Most “IT Technician” jobs are a ticket queue and a help desk. This isn’t that.

Wilson Communications runs a carrier network across 8 service areas in central Kansas — a Telco and ISP with our own fiber transport, GPON access, and traditional and SIP-based voice service. The biggest work on the board right now is finishing our Ciena transport buildout and cutting carrier Ethernet services and customer access over to it — the kind of project most people in this field only read about.

The platform is already real and growing: Zabbix monitoring with alerting in place, NetBox as our source of truth, documentation in a wiki, configs and code in Git, everything on Proxmox — Linux-first where we have the choice, Windows where the business needs it. None of it is finished. That’s the point: we build, we ship, we improve, and there’s a clear roadmap for what comes next.

The role, plainly: we’re a three-person team, and this role is one of the three. Breadth is the job — the same person might touch a transport config in the morning, an Active Directory task after lunch, and a SIP trunk problem at 4:30. The flip side of a team this size: your work is visible, your ownership is real, and you’d report to a hands-on engineer who built the platform, not a manager who reads about it in status meetings. Depth comes with time — toward senior engineering and reliability (SRE/NRE) work — but breadth comes first.

What you’ll work on:

•   Carrier & enterprise networking — Ciena and Cisco platforms: transport rings, routing, VLAN/L2-L3 design, circuit provisioning

•   Access & fiber — GPON/FTTH, ONT provisioning, outside-plant coordination

•   Voice — traditional landline and SIP services, VoIP/PBX, SIP trunking, e911/PCI compliance

•   Servers & virtualization — Proxmox, enterprise storage, Windows Server/AD (including a fleet-wide upgrade you could help own), Linux services

•   Security — enterprise firewalls, endpoint protection, log review, incident response

•   Observability & automation — Zabbix, NetBox, SNMP monitoring, vendor APIs, Git-based documentation. Turning reactive firefighting into preventative engineering is where the right person makes the biggest mark.

•   Hands-on physical work — terminating and testing Cat6 in the CO and at client sites, racking gear. We’ll train the specifics; the requirement is being willing.

What we’re actually looking for is a way of working: you figure things out, you think in systems, you follow through, and building energizes you. CCNA-level networking or equivalent hands-on experience is a strong plus; a related degree, vocational training, or equivalent experience all count. If you’ve got 80% of the mindset and 50% of the experience, apply anyway — we’d rather train a sharp, motivated person than hire a checked-out expert.

The honest parts: on-site in Wilson, KS, small-town rural Kansas — affordable living, minutes from Wilson Lake (clear water, world-class fishing, trails, limestone bluffs). Shared after-hours on-call rotation. The platform isn’t finished — there’s real, scoped build and modernization work waiting for someone to own pieces of it.

Benefits: competitive salary, 100% employer-paid health coverage, 8% 401(k) contribution, company-funded pension plan, strong PTO, and long-term stability with an established, locally-rooted company.

Full posting and how to apply: https://wilsoncommunications.us/careers/

Wilson Communications is an equal opportunity employer.