Business Support Program Director

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POSITION TITLE:  Business Support Program Director

REPORTS TO: Scott Sproul, Innovation Center President/CEO

FLSA Status (exempt or non-exempt): Exempt, full-time position

Updated: September 6, 2023

Location: Hybrid (flexible for in-office, remote, and on-the-road), residing within NWKEICI service area.

As a joint effort from the Kansas Small Business Development Center (KSBDC) and The Northwest Kansas Economic Innovation Center, Inc. (Innovation Center), this program will provide business development services to the business community in the 26 county region served by the Innovation Center (Cheyenne, Rawlins, Decatur, Phillips, Smith, Rooks, Jewell, Republic, Sherman, Thomas, Sheridan, Graham, Rooks, Osborne, Mitchell, Cloud, Wallace, Logan, Gove, Trego, Ellis, Russell, Lincoln, Ottawa, Ellsworth, Saline). The position will be under the direction and supervision of the Innovation Center CEO.

This position is a full-time, 12-month position; can be remote or can work from the Innovation Center office in Norton. This position must reside in the 26-county region listed above. This position also provides a benefit package. This position is not a state or federal position. The position will remain open until filled by a qualified applicant.

Major Duties / Responsibilities: These duties are not listed in any order of priority but will be reviewed for performance purposes.

·     The KSBDC Regional Director provides leadership for KSBDC programs in the Innovation Center region.

·     The Regional Director will train and supervise staff for KSBDC programs and day-to-day operations.

·     The Program Director will oversee communication and marketing for the network and coordinate with an advisory committee.

·     The Director will be responsible for preparing reports for the KSBDC State Director and the Innovation Center.

·     Supervise KSBDC regional staff and consultants.

·     Ability to maintain strict confidentiality.

·     Evaluate and implement training opportunities for ongoing professional development.

·     Oversees marketing and communications for the KSBDC.

·     Promote a spirit of cooperation and teamwork and offer assistance to clients of resource partners.

·     Manage independent consultants.

·     Prepare program/narrative reports and data transmission.

·     Track and report metrics.

·     Review and recommend potential consulting/training tools for use by business clients.

·     Act as a representative of KSBDC and the Innovation Center to meet with resource partners and community leaders.

·     Special projects and/or other duties as assigned.

Required Education / Experience / Qualifications:

·       College degree preferred; including areas such as Finance, Business Management, Entrepreneurship, Leadership, or another related field.

·       Minimum of 5 years of experience in a related position with demonstrated supervisory experience.

·       Other qualifications may include experience as a small business owner, managing state and/or federal grants, and working with programs designed to assist small businesses.

·      Must have a valid driver’s license.

·      Must be willing and available to travel as needed.

Knowledge / Skills / Attributes:

·       Should be highly motivated.

·       Experience in program and budget management, with emphasis on internal controls.

·       Ability to provide timely, professional program reports and to anticipate and recommend programmatic needs to improve regional performance.

·       Strong oral and written communication skills.

·       Exhibit leadership in management and planning; effectively plan, organize, and evaluate programs.

·       Evaluate and recommend software needs.

·       Establish and maintain cooperative working relationships with business and industry representatives in diverse fields and from a variety of ethnic and economic backgrounds.

·       Perform effectively under the pressure of deadlines and other administrative demands.

·       Ability to travel and attend meetings and events, which may occasionally include overnight stays.

·       Ability to think creatively to advance and enhance KSBDC programs.

·       Ability to be organized, multitask, and manage time well.

Send cover letter, resume, and three letters of recommendation to Position open until filled.

DISCLAIMER: This Position Description indicates the general nature and level of work expected. It is not a comprehensive listing of all functions and tasks performed by the individual in this role. It does not list all possible duties that may be assigned. NWKEICI is an Equal Opportunity Employer and complies with ADA and all applicable laws.

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