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Position Information:  Schedules appointments for specialty clinic providers.

Days: Monday through Friday

Hours:  8am to 5 pm

Pay Range:  Dependent upon experience.

What you’ll do:

  • Coordinate communications between patients and medical staff
  • Schedule appointments for the specialty clinic at Citizens Medical Center
  • Mail required paperwork to patients prior to appointment
  • Answer telephones, screens, takes messages, and provides necessary information
  • Strict adherence to HIPAA, PHI, and confidentiality
  • Complete other duties as assigned


What you bring to the table: (Minimum Requirements)

  • Required – High School Diploma/GED
  • Preferred – Medical terminology and 2 years related clerical experience in health care setting
  • Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction
  • Ability to maintain good working relationship with all personnel
  • Ability to communicate clearly


To be successful within our organization you will need to: (Preferred Requirements)

  • Self-starter who takes initiative, is open minded and a team player
  • Maintain a positive attitude with good energy
  • Create a positive, supportive working atmosphere
  • Display integrity and accountability
  • Accept and respond to constructive criticism and suggestions and strives for self-improvement
  • Adhere to organization policies and procedures
  • Arrive at work on time and when scheduled
  • Demonstrate flexibility, initiative and ingenuity in performing job tasks
  • Demonstrate professional conduct and maintains professional appearance
  • Demonstrate behavior that reflects the image of the institution
  • Knowledge of common safety hazards and precautions to establish a safe work environment


Typical Working Conditions: 

  • Requires sitting at a desk while answering the telephone, placing phone calls and scheduling appointments on a computer.


Available Benefits:

  • Medical, dental and vision insurance available
  • Pre-Tax and Roth Contributions
    • Automatic 6% salary deferral upon employment
    • Regular and matching contributions after one-year and 1,000 hours worked
  • Provides Life, Accidental Death and Dismemberment Insurance
    • Full-time coverage – equal to two times employees annual income
    • Part-time coverage – one-time annual income
  • Differential and Certification Pay
    • Eligible employees receive shift, weekend and holiday differential pay

Other Benefits:

  • On-site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • Aflac Group Insurance
  • Discounted membership rate for EagleMed and LifeSave
  • Many More!
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About Citizens Health

About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.