Scheduler

Overview

Position Information: Schedules appointments for departments throughout Citizens Medical Center.

Days: Monday through Friday

Hours:  8 am to 5 pm

Pay Range:  Dependent upon experience.

What you’ll do:

• Coordinate communications between patients and medical staff
• Schedule appointments for cardiopulmonary, surgery, and other various departments throughout Citizens Medical Center
• Mail required paperwork to patients prior to appointment
• Answers telephones, screens, takes messages, and provides necessary information
• Strict adherence to HIPAA, PHI, and confidentiality
• Complete other duties as assigned

What you bring to the table: 

• Required – High School Diploma/GED
• Preferred – Medical terminology and 2 years related clerical experience in health care setting
• Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction
• Ability to maintain good working relationship with all personnel
• Ability to communicate clearly

To be successful within our organization you will need to: 

• Self-starter who takes initiative, is open minded and a team player
• Maintain a positive attitude with good energy
• Create a positive, supportive working atmosphere
• Display integrity and accountability
• Accept and respond to constructive criticism and suggestions and strives for self-improvement
• Adhere to organization policies and procedures
• Arrive at work on time and when scheduled
• Demonstrate flexibility, initiative and ingenuity in performing job tasks
• Demonstrate professional conduct and maintains professional appearance
• Demonstrate behavior that reflects the image of the institution
• Knowledge of common safety hazards and precautions to establish a safe work environment

Typical Working Conditions: 

• Requires sitting at a desk while answering the telephone, placing phone calls and scheduling appointments on a computer.

Available Benefits:

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage – equal to two times employees annual income
  • Part-time coverage – one-time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay

Other Benefits:

• On-site child care services
• Funeral leave
• Health Savings Account
• Dependent, Medical and Limited Purpose Flexible Spending Accounts
• Aflac Group Insurance
• Discounted membership rate for EagleMed and LifeSave
• Many More!